Especially during a pandemic, when even the most sensitive kinds of meetings are being held virtually, the collection and handling of data has become an essential security issue. The participants are interested in what kind of data will be collected, what will be done with it and where it will be stored.
With so many alternatives at hand and so many viewpoints to consider, including all government and business-related regulations there might be, managing such a versatile service platform goes well beyond any in-house IT department's comfort zone.
"With encrypted calls, on-premises services are not necessarily more secure", Eero Heikkilä states. "To ensure the best possible outcome from every angle, it often makes sense to let dedicated experts run these services."
As the needs of users become more versatile, the chosen video conferencing service is expected to be able to adapt quickly to required changes. This has led to organisations' growing interest towards moving their self-hosted infrastructure into a cloud environment, where, for example, capacity increase can take place promptly. While the flexibility of a cloud environment is undeniable, certain doubts exist, and issues like data security and control have slowed down this development.
Many of these obstacles were removed in December 2020 as Pexip, a leading provider of enterprise video conferencing and collaboration solutions, announced the launch of the Pexip Private Cloud – a deployment option for video conferencing that provides the ease and scalability of a shared cloud with the control, security and privacy of a self-hosted solution.
Heikkilä adds that with the modern solutions, added security does not have to contradict the functionality. Even in that sense, it is better to aim high.
Special integrators such as Elisa Videra, who deal with these kinds of issues every day, are the best way to ensure that for any given situation and circumstance, the best available security solution can be designed, implemented and maintained.